Reference

How mbg55 Handles Your Personal Data

This page explains exactly what data mbg55 collects from your account, how we use it, and what rights you hold over it. Access depends on local law and eligible regions, so we keep this policy straightforward and honest — no buried clauses, no surprises.

Account Data ProtectedWallet Details SecuredYour Rights RespectedCookies DisclosedContact Path Available
mbg55 How mbg55 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is handled, want to request a correction, or need to ask about deletion, you can reach our support team through the channels below. For data-specific requests, include your registered account email and the nature of your request so we can route it correctly.

Team online

Live Chat

Start a live chat from your account dashboard. Mention your registered email and state it is a data or privacy request so we can direct you immediately.

Email Support

Send your data request to our support email. Include your account details and the specific change or access request, and we will confirm receipt within one working day.

Account Help Page

Visit the Help section inside your account to find the data request form. It covers correction, access and deletion in one place without needing to write from scratch.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security practices across your account — encrypted connections, session tokens that expire after inactivity, and verification steps when account details change. Cookies and similar tracking tools are used to keep your session active and to understand how the lobby is used, not to build advertising profiles. You can adjust cookie preferences through your browser settings at any time.

Encrypted Connections

All data between your device and our servers travels over encrypted connections. This covers your login, wallet inputs and any account update you submit from mobile or desktop.

Cookie Use Disclosed

We use session cookies to keep you logged in and analytics cookies to see which lobby sections see the most activity. No advertising cookies are placed without your consent.

Retention and Deletion

Active account data is held while your account remains open. After closure, personal data is deleted or anonymised within the period set by applicable law, except where retention is legally required.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or ask us to delete your data. Submit that request through live chat or the in-account help form.

Privacy Policy Questions from Our Account Holders

The questions below cover the data rights and privacy details we hear most often. If your question is not listed here, reach out through live chat or the account help form and we will respond directly.

We collect your name, contact details, and payment method information — including DANA, OVO or GoPay identifiers you connect. We also record login activity and device type for security purposes.

We share only what payment processors like DANA, OVO and GoPay need to complete your transactions. We do not sell personal data, and aggregated analytics data cannot identify you individually.

Account credentials stay on file while your account is active. Transaction logs are kept for the period required under applicable law. After you close your account, we delete or anonymise your data within a reasonable timeframe.

Yes. Submit your request through live chat or the in-account help form. Include your registered email and confirm whether you want access, correction or deletion — we will handle it from there.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. Adjust or block them any time through your browser settings. Disabling session cookies may affect your login flow.

Payment references for DANA, OVO and GoPay are logged only to resolve transaction mismatches. All data travels over encrypted connections, and session tokens expire automatically after inactivity to limit exposure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.